Privacy statement

On this page we explain how and why we collect information about our website visitors. It is important for us to safeguard your privacy.

  1. Preliminary provisions
    This privacy policy applies to visitalta.no, and associated publications and services.
  2. Data controller
    Head of tourism at Visit Alta, Katja Pettersen, has formal responsibility for the processing of your personal data.
  3. Therefore we store information
    We store information for several reasons:

Preliminary provisions

This privacy policy applies to visitalta.no, and associated publications and services.

Data controller

Tourism Manager at Visit Alta, Katja Pettersen, has the formal responsibility for the processing of your personal data.

Why we store information

  • To make it easy for you to find products, events and other information about Alta as a tourist destination.
  • For statistics and administration of websites and services. Information is collected to allow visitalta.no to obtain additional information about users, including how users get to the website, as well as to track general usage patterns for users on our website. We use this information to administer and improve the website.
  • Use of e-mail and postal address to send out newsletters and other physical material via our website and other channels.
  • Processing of job applications

What data is processed

We process both personally identifiable information and non-personally identifiable information about you. Personally identifiable information is information that identifies you as an individual. Non-personally identifiable information is information and any other details that do not reveal your personal identity.

Personally Identifiable Information

We collect and process the following information:

  • You can subscribe to the newsletter so that you receive e-mails from Visit Alta about current news. In order for us to send e-mail to the correct subscriber, you must register your first and last name, as well as an e-mail address.
  • If you make a request to Visit Alta, for example by sending us an e-mail, relevant information can be stored, such as name and e-mail address.
  • When you visit visitalta.no, your IP address is registered. We do not link this information directly to you as a user. The information is used to manage and maintain our websites. Examples of information that this data provides: How many people visit various websites, how long the visit lasts, which websites the users come from and which browser is used. This enables us to develop better and more user-friendly services

Surveys
Visit Alta uses SurveyMonkey for user surveys. Participating in user surveys is voluntary, and we obtain your express consent.

Social media
Visit Alta uses social media to provide information about our products. If you follow us on Facebook, Instagram or YouTube, the relevant platform will be responsible for the processing of your personal data.

Information cookies
Visit Alta collects and processes data about visitors to visitalta.no. We use cookies to collect information about users so that we can at all times offer the best possible functionality and develop our information services. This information is obtained from your computer’s browser and may include your IP address, operating system, browser, screen resolution and previous website.

We also share information about your use of our website with our social media, advertising and analytics partners, such as Facebook and Google.

“Cookies” are small cookies (text files) that the website asks your browser to store on your computer or mobile device. This allows the site to remember actions or preferences over time.

Processing of personal data / cookies

Personal data will be stored in our database, processed and published in accordance with the provisions of the Personal Data Act, and as stated below.

See the Personal Data Act at Lovdata. More about basic privacy protection, see “What is personal data?” at the Norwegian Data Protection Authority.

As regards consent to the use of cookies, this is regulated by the ekom Act.