In the position of Activity Manager, you will be responsible for the operation of both in-house activities and experiences, as well as those we offer through external providers.
Employer: Sorrisniva AS
Job Title: Activity Manager
Type of Employment: Permanent position
Work Location: Alta – Sorrisniva, Finnmark
You are expected to contribute ideas, take initiative, and further develop products and concepts tailored to our different customer segments and seasons — including the development of new activities.
This position requires a high level of engagement and the ability to independently plan and execute your workdays. You will encounter many exciting professional challenges, a wide variety of tasks, and opportunities to exercise creativity and innovation. As Activity Manager, you will, together with the rest of the host team, contribute to a professional and active hosting role within Sorrisniva’s range of experiences. A key responsibility will be ensuring the well-being of guests, with a strong focus on quality, customer experience, and safety.
Responsibilities:
- Daily operations and management of activities at Sorrisniva
- Quality assurance of experiences – participation and assessment (including content, instructions, schedules, etc.)
- Personnel responsibility for guides and other activity staff
- Execution of activities and experiences
- Product development – further develop and design new experiences
- Responsibility for safety, risk assessment, and quality of what we deliver
- Service and support for guests and staff
- Close cooperation with other departments at Sorrisniva to ensure a holistic experience for guests
- Recruit, train, and guide activity staff and guides
- Create schedules and staff plans for activities
- Work towards making Sorrisniva a preferred travel destination in Finnmark
- Budget and performance targets, and driving additional sales
Qualifications:
- Relevant education in tourism, event management, or similar
- Experience in similar roles, preferably in tourism or experience-based travel
- Courses/education in safety and quality
- Experience in personnel management
- Proficient in Norwegian and English
- Passion and enthusiasm for nature-based experiences
Personal Qualities:
- Organized in administrative tasks
- Strong leadership skills and leadership experience
- Solution-oriented, efficient, and customer-focused thinking
- Outgoing, service-minded, and innovative
- High work ethic
- Strong communication and collaboration skills
- Able to work in a fast-paced, varied environment
- Creative and innovative
We offer:
- An exciting and varied workday in a dynamic and creative environment
- Great opportunities for professional and personal development
- A good working environment
- Competitive conditions
- Significant opportunities to develop the department and influence Sorrisniva’s results
- The chance to work with unique nature-based experiences in beautiful surroundings
About Sorrisniva AS
Sorrisniva AS is a leading provider of experience-based tourism in Alta, known for our unique igloo hotel, exciting activities, and natural experiences. We offer guests a wide range of activities such as snowmobile safaris, northern lights safaris, riverboat trips, dog sledding, snowshoeing, hiking, ice bathing, and much more. We are now looking for a passionate and skilled Activity Manager who can contribute to further development and lead our activities.
Applications with CV and other inquiries can be sent to: work@sorrisniva.no
We look forward to hearing from you!